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Frequently Asked Questions

Do you offer support over the phone?

Yes, we offer phone support Monday – Friday 8:00 a.m. – 5:00 p.m. MST. For messages left after hours, you will receive a follow up call within one business day.

We can be reached at (855) 450-3685.

Can I get replacement parts for my DeltaLab product?

We are not currently providing replacement parts for this product line. If you have a problem with your item please bring the item and your purchase receipt to your nearest dealer for support.

Why won't my DeltaLab CT10/CT30 clip-on tuner power on?

Please make sure you are using a fresh CR2032 Lithium battery. If this does not resolve the issue and you are within the warranty period, please return the unit to the point of purchase for an exchange.

Why is my DeltaLab CT10/CT30's entire screen illuminated and the unit won't turn off?

Please make sure you are using a fresh CR2032 Lithium battery. A battery with a weak charge can cause this issue. If this does not resolve the issue and you are within the warranty period, please return the unit to the point of purchase for an exchange.

What do I do if my DeltaLab pedal needs repairs within the warranty period?

Please take your product and purchase receipt to your original dealer for a warranty exchange. If you are outside of warranty, you will need to find a local electronics service center to repair the pedal at your expense.

Where can I find a distributor for DeltaLab products?

DeltaLab is exclusively retailed at Musician’s Friend and Guitar Center Inc.

How can I be setup as a dealer / distributor for DeltaLab?

Thank you so much for your support of DeltaLab. Currently, we are exclusively distributed by Guitar Center Inc. and we are not looking to add any further dealers or distributors at this time. Please feel free to send us your information and we will reach out to you if this changes. Thanks again for your interest in DeltaLab.

How can I be endorsed by DeltaLab?

Thank you for your support of DeltaLab! We appreciate your enthusiasm but we are not currently looking to add any individuals or groups to our artist roster. Feel free to check back with us as a later date to see if this has changed. Thank you again for your support and we hope you continue to enjoy using DeltaLab in the future.

What is Prop 65?

The State of California has adopted what is referred to as “Proposition 65,” which is the “California Safe Drinking Water and Toxic Enforcement Act of 1986.” Any company that operates in California, sells products in California, or manufactures products that may be sold in or brought into California is subject to Proposition 65. Because our products are sold in California, Proposition 65 applies to us.

Proposition 65 requires warning labels on any product that may contain any of 770-plus elements that the California Environmental Protection Agency considers a carcinogen or a reproductive toxicant. These elements include lead (sometimes contained in the solder used to attach electronic parts to the printed circuit boards), brass, PVC and a multitude of other everyday elements. The list of elements changes often, making it difficult to keep track of the changing list of elements.
There are penalties for not complying with Proposition 65. Failure to label products may result in civil penalties. If a company’s product is sold or is purchased outside the State of California and brought into California, the company may still be found in violation.

Various trade organizations have issued notices to manufacturers warning of Proposition 65 and its implications. Included in the warnings were suggested methods of protection from Proposition 65 litigation and violations. Protection requires warning consumers about the possibility of dangers from products. A warning label such as the one we use is considered to comply with warning consumers.

We are providing warnings in an excess of caution and they should not be taken as an admission that a warning is required. The label does not necessarily indicate our products will cause you to contract cancer or reproductive harm if used as designed.

For more information about Proposition 65 visit the Office of Environmental Health Hazard Assessment and for a list of elements listed under Proposition 65 visit: